Privacy Policy

Futuresoft Technologies Ltd. and its affiliated companies and subsidiaries (collectively referred to as “Company,” “we,” or “us”) respect your privacy. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services you agree to this Privacy Statement in addition to any other agreements we might have with you. This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage. This Privacy Policy Statement includes the Company’s Privacy Policy Statement and the Privacy Shield Statement.

Privacy Policy Statement:

Our Collection Of Your Personal Information –

The information we collect may include your personal information, such as your name, contact information, IP addresses, product and service selections and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:

• When we correspond with you as a customer or prospective customer;
• When you visit our website;
• When you register as an end-user of our services and an account is created for you;
• When you contact us for help;
• When you attend our customer conferences or webinars; and
• When the site sends us error reports or application analytics data.

Our Use Of Your Personal Information –

Our Company may use information that we collect about you to:

• Deliver the products and services that you have requested;
• Manage your customer relationship and provide you with customer support;
• Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
• Communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, or other third parties;
• Develop and display content and advertising tailored to your interests on our site and other websites;
• Verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes;
• Enforce our terms and conditions;
• Manage our business;
• Perform functions as otherwise described to you at the time of collection; and
• Sell or transfer personal information to third parties for any legally permissible purpose in our sole discretion.

Our Disclosure Of Your Personal Information To Third Parties –

We may share your personal information with third parties only in the ways that are described in this Privacy Statement:

• We may provide your information to our agents, vendors or service providers who perform functions on our behalf;
• Third party contractors may have access to our databases. Usually these contractors sign a standard confidentiality agreement;
• We may share your data with any parent company, subsidiaries, joint ventures, other entities under a common control or third party acquirers. We expect these other entities will honor this privacy statement;
• We may allow a potential acquirer or merger partner to review our databases, although we would restrict their use and disclosure of this data during the diligence phase;
• As required by law enforcement, government officials, or other third parties pursuant to a subpoena, court order, or other legal process or requirement applicable to our company; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements or company policies; and
• Other third parties with your consent or direction to do so.

Please note that these third parties may be in other countries where the laws on processing personal information may be less stringent than in your country.

Our Security Measures ToProtect Your Personal Information –

Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, “perfect security” does not exist on the Internet. Also, if this website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.

Children’s Privacy

Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

Changes To Our Privacy Statement

Our Company may amend this Privacy Statement at any time by posting a new version. It is your responsibility to review this Privacy Statement periodically as your continued use of this website represents your agreement with the then-current Privacy Statement.

A) Definitions:

“Personal Data” means information that (1)is transferred (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.

B) Principles:

Futuresoft Technologies ltd may receive Personal Data from its own personnel as well as from its affiliates and other parties located in Kenya. Such information may contain names, addresses, email addresses and payment information and may be about customers, clients of customers, business partners, consultants, employees, and candidates for employment and includes information recorded on various media as well as electronic data.

Other than its own human resources data, Futuresoft generally does not collect Personal Data directly from individuals. Futuresoft, however, acting as a data processor may receive Personal Data via its customers. Futuresoft executes data processing agreements with such customers which set out the parties’ obligations and responsibilities to comply with the Principles. Futuresoft will cooperate with its customers to enable them to comply with the Principles; to the extent a Principle is applicable to Futuresoft.

Whenever Futuresoft collects Personal Data directly from individuals, Futuresoft complies with the Principles:

1. We shall inform an individual of the purpose for which we collect and use their Personal Data and the types of third parties to which our Company discloses or may disclose that Personal Data. Our Company shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Data. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Data to our Company, or as soon as practicable thereafter, and in any event before our Company uses or discloses the Personal Data for a purpose other than for which it was originally collected. Futuresoft may be required to disclose Personal Data in response to lawful request by public authorities, including to meet national security or law enforcement requirements.

2. Individuals have the opportunity to choose (opt out) whether their Personal Data is (1) to be disclosed to a non-Agent third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual by contacting our privacy officer via email at privacy@futuresoft.co.ke. For Sensitive Personal Information, our Company will give individuals the opportunity to affirmatively or explicitly (opt in) consent to the disclosure of the information to a non-Agent third party or for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Our Company shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information. Agents, technology vendors and/or contractors of Futuresoft or Futuresoft affiliates may have access to an individual’s Personal Data on a need to know basis for the purpose of performing services on behalf of Futuresoft or providing or enabling elements of the services. All such agents, technology vendors and contractors who have access to such information are contractually required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Futuresoft or as otherwise required by law.

3. Accountability for Onward Transfer. Prior to disclosing Personal Data to a third party, we shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Our Company shall ensure that any third party to which Personal Data may be disclosed subscribes to the Principles or is subject to laws providing the same level of privacy protection as is required by the Principles and agrees in writing to provide an adequate level of privacy protection. Futuresoft may be held responsible in cases of onward transfers to third parties.

4. Data Security. We shall take reasonable steps to protect the Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Our Company has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Personal Data from loss, misuse, unauthorized access or disclosure, alteration or destruction. However, our Company cannot guarantee the security of Personal Data on or transmitted via the Internet.

5. Data Integrity and Purpose Limitation. We shall only process Personal Data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, our Company shall take reasonable steps to ensure that Personal Data is accurate, complete, current and reliable for its intended use.

6. Access and Recourse. We acknowledge the individual’s right to access their Personal Data. We shall allow an individual access to their Personal Data and allow the individual the opportunity to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated. Individuals may contact our Privacy Officer via email to request access. In cases where Futuresoft is a Data Processor, individuals must contract the Data Controller.

C) Amendments:

This Privacy Statement may be amended from time to time consistent with the laid down requirements. We will post any revised policy on this website.

D) Information Subject To Other Policies:

We are committed to following the Principles for all Personal Data within the scope of the Privacy Frameworks. However, certain information is subject to policies of Futuresoft that may differ in some respects from the general policies set forth in this Privacy Statement. We are committed to following the Principles for all Personal Data within the scope of the Privacy Shield Frameworks. However, certain information is subject to policies of Futuresoft that may differ in some respects from the general policies set forth in this Privacy Statement.